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We are here to answer all your questions and provide the support you need in any situation. Check out our FAQ section for quick information and solutions to common issues. If you require additional assistance, our team is ready and happy to help.
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It is an airport transfer to one of the designated locations, shared with other passengers if desired, offering the comfort of a private transfer at economical rates. Our company owns and manages a fleet of over 10 vehicles, allowing us to transfer passengers according to an optimal schedule and route for their benefit. All transfers provided by RomaniaShuttle are door-to-door, and this type of transfer has an optimal cost for passengers. The maximum number of stops on the route is limited to 3.
This is a transfer where the vehicle is fully and exclusively reserved for the client. Upon arrival, our driver will be waiting with the company logo and the client’s name. The driver will take you to your destination address as soon as you board the vehicle. This type of transfer is most appreciated by business people.
The most important facility provided is precise and timely transfers. Smoking is not permitted in any vehicle. All vehicles are equipped with air conditioning and can comfortably accommodate up to 7 passengers plus their luggage (maximum 1 suitcase per passenger is free). Upon request, free Wi-Fi can be provided, and child car seats are available.
The company vehicles are located at the exit of the arrivals terminal, on the right side. Our driver will be waiting at the arrivals terminal with the company name for Shared Shuttle transfers and with your name for VIP transfers. If needed, you can call the phone number displayed on the website, where an operator will provide all necessary assistance.
To avoid any issues with your reservation and to ensure that our driver picks up the correct passenger, it is necessary to present the booking voucher at the time of boarding. Since RomaniaShuttle vehicles do not handle payments on board, all transfers require a prior reservation for each client transported by us.
Bus and Taxi.
Buses do not drop you off at the hotel door; they only stop at designated stations in Cluj. Taxis can be expensive, and often there is a long wait time before one becomes available.
The average duration of a transfer from the airport to the city center is about 15 minutes, while to the outskirts it is approximately 25 minutes.
You do not need to give a tip to the drivers, as they are trained to meet all customer expectations. However, if you are satisfied with the driver’s services, he will appreciate your generosity. You do not need to pay for your luggage; one suitcase is allowed per reservation. For excess luggage, there is an additional fee, which can be found in the transfer offer.
No, our prices are set in advance, and we will do everything possible to transfer you to your destination quickly and safely.
Call the dispatch office, and you will regain possession of the forgotten item as quickly as possible.